At Ravonas, we want you to be completely satisfied with your purchase. If you are not happy with an item, you may return it under the following conditions:

Eligibility for Returns

  • Items must be returned within 30 days of delivery.
  • Products must be in their original condition, unused, and with all original packaging.
  • Certain items, such as perishable goods, personalized products, or digital downloads, cannot be returned.

How to Return an Item

  1. Contact our support team with your order number and reason for the return.
  2. Our team will provide instructions for shipping the item back to us.
  3. Once we receive and inspect the item, we will process your refund or exchange.

Refunds

  • Refunds will be issued to the original payment method within 7–14 business days after we receive the returned item.
  • Shipping costs are non-refundable, unless the return is due to an error on our part.

Exchanges

  • If you wish to exchange an item for a different product, please contact our support team for guidance.

We strive to make returns and refunds simple and hassle-free so that you can shop with confidence.

📩 For any questions or support, please contact us:
Support@Ravonas.shop